December 2024
Enhanced Infrastructure Changes Coming Soon
We are excited to announce upcoming improvements to our infrastructure that will enhance the scalability and reliability of our services. As part of this architectural upgrade, we will be transitioning our script and widget embedding services to a new endpoint on January 29th, 2025.
What's Changing
The URL for accessing our embedded scripts and widgets will be changing. This update is part of our broader infrastructure enhancement initiative designed to provide you with more robust and reliable service.
Old Endpoint
New Endpoint
What This Means for You
If you currently use our embedded scripts or widgets on your website, you will need to update your integration to use the new URL once it becomes available. We are committed to making this transition as smooth as possible for all our customers.
Benefits of This Change
Improved Scalability: Our new architecture will better handle increasing loads and growing customer demands
Enhanced Reliability: More robust infrastructure means better uptime and performance
Future-Ready: This foundation will support upcoming features and improvements
Timeline and Next Steps
Our tentative plan on migration is on January 29th, 2025. You would need to update our script if you are using them.
A migration window will be established to give you sufficient time to implement these changes
Our support team will be available to assist you throughout the transition
Need Assistance?
Our technical support team is ready to help you with any questions about this transition. Please contact us.
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